Cyberpunk 2077 removed from Sony’s PlayStation Store, online buyers offered refunds

December 20, 2020 12:29 AM AEDT | By Kunal Sawhney

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Cyberpunk 2077 removed from Sony’s PlayStation Store, online buyers offered refunds

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Summary

Sony is offering refunds to the customers who had purchased the Cyberpunk 2077 game through its online stores.

Users complained of several problems while running the games on the last-generation PS4 consoles.

Sony tweeted that the company would provide a complete refund to all customers who had purchased the game via PlayStation Store.

Sony Interactive Entertainment (SIE) has removed the much-anticipated Cyberpunk 2077 game from the PlayStation Store. The company is now offering refunds to the customers who had purchased the game through its online stores. It happened just a week after the launch (10 December 2020) of the game, which received mixed reviews from the users. Several complained that they faced problems while running the games on the last-generation PS4 consoles.

Commenting on the development, SIE tweeted that the company would provide a complete refund to all the customers who had purchased the game via PlayStation Store and wanted a refund. The company also shared a link for its customers to initiate the refund process. It said that full refund to the customers would be based on the payment method and financial institution.

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CD Projekt Red, the Polish developer of the game, also shared the development through its investor website. In a statement issued on Monday, 14 December 2020, the company apologised for the problems with the game. The company also said that while one round of updates was already out, the second would be rolled out by December 21, 2020.

The company had already offered refund to unsatisfied customers who reported bugs. On Friday, the official Cyberpunk 2077 account tweeted that it had decided to suspend the digital distribution of Cyberpunk 2077 on a temporary basis on the PlayStation Store, after a discussion was held with PlayStation.

It also announced that the customers who had already purchased the game would continue to get support and updates from the company. The physical versions of Cyberpunk 2077 can still be purchased by the gamers online and in brick-and-mortar stores.

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