Updated date: 24/09/2021
Kalkine Media New Zealand Limited (Kalkine Media, we, our, us) owns and operates the website www.kalkinemedia.com/nz (Website) and our related mobile or software application (Kalkine Media App).
The entities collecting and holding your personal information are: Kalkine Media New Zealand Limited, Office No: 3333, Level 33, ANZ Centre, 23-29 Albert Street, Auckland 1010, New Zealand, Ph: (09) 985-5665, our affiliates/ related entities based out of India, i.e., Kalkine Solutions Pvt. Ltd., Logix Park, A 4 & 5, A Block, Sector 16, Noida, Uttar Pradesh – 201301, and Kalkine Consultancy India Pvt. Ltd., K-52-B, Kalkaji New Delhi – 110019.
What is personal information?
“Personal information” means information about an identifiable individual.
How and what Personal Information is collected?
We may collect personal information about you, including:
- name, email address, phone number and other forms of contact details, as required;
- preference information, such as topics of interest;
- information about your device, including information relating to its systems, network, IP address and settings;
- how you use the Website and Kalkine Media App, and
- any information you provide us when you contact us, including through our telephone hotline (these communications and conversations may be recorded for verification and training purposes) or pursuant to your use of the chat box function via the Website.
If you do not provide some or all of your personal information to us, we may be unable to provide you with products and services, and/or certain features of our products and services may not be available to you.
Marketing and advertising
We conduct banner advertising on the Website where individuals put their details (First name, last name, email address and phone number). Information collected via these advertising campaigns is used to generate sales and gather useful marketing information. Our sales team will make direct sales telephone calls to individuals who have shown their interest in our products and services via different banner advertisements with the objective of making sales. We call our existing subscribers to re subscribe them to our services. By submitting their information an individual agrees to marketing and sales initiatives. We will send emails to individuals who have shown an interest in our products and services through the Website, social media platforms and the chat support function on the Website.
From time to time, you may be able to visit our Website or Kalkine Media App or deal with us anonymously or by pseudonym. However, please be aware that, if you do not provide us with certain information that we request, we may not be able to provide you with the services you require.
Cookies are small files placed on your computer by a web page when you visit it. They can be used to store all sorts of useful information to make your next visit easier and more convenient, but some people are uncomfortable not knowing what information is in a cookie.
Check the “Help” menu of your browser for more information on how to change your cookie preferences. You can always modify your browser so as not to accept cookies or to notify you when cookies are sent to it. If you do disable cookies, we may be unable to optimise your visit to our Website or the Kalkine Media App and you may experience some errors. Refer to your browser instructions or help screens to learn about these functions.
When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the web beacon resides (the URL).
Web beacons can be refused when delivered via email. If you do not wish to receive Web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
What we use your Personal Information for?
We collect and use your personal information for the following purposes:
- registering, setting up and managing accounts
- providing our services, including but not limited to our news and reporting services, through different device systems, mobile phones, and networks
- sending you notifications about our services
- responding to your questions, comments, and requests and to otherwise provide customer services
- managing and protecting the security of your account, our systems, and other customers’ accounts
- to display content based on your interests
- sending you marketing and promotional messages and materials (and those of our related companies), where you have opted in to receive them
- providing you with information and updates such as newsletters or offers of promotional events or opportunities (such as webinars or surveys) that you may be interested in
- preventing and detecting fraud and other unlawful activity
- internal research, development and improvement of our products and services
- for any other purpose to allow us to comply with our obligations under New Zealand law
Who may we share your Personal Information with?
Only authorised employees of the Kalkine group of companies have access to any personal information you provide to us.
We may provide your personal information to our employees, companies within our group (including other Kalkine Media business units in Australia, United Kingdom, United States and Canada), persons who provide services to us (for example, service providers including contractors, advisers, and agents), regulatory authorities, government agencies, law enforcement, exchanges, courts and other third parties (including financial institutions). We will disclose your personal information to these parties only:
- if you have otherwise authorised us to do so;
- if we are required or permitted by law to disclose such information; or
- otherwise in accordance with the Privacy Act 2020.
Please note that overseas recipients may not be required to protect your personal information in a way that, overall, provides comparable safeguards to those in the New Zealand Privacy Act 2020. Some of those safeguards may be protected by way of contracting between us and the overseas recipients, but we may not be able to contractually bind the overseas recipients in every case.
Accordingly, by using our services, you agree that we may provide your personal information to these offshore entities for the above purposes.
Retention, storage and security
We may record and store personal information we collect from you. We take reasonable steps to ensure your personal information is stored securely and is protected from misuse, loss and unauthorised access, modification, or disclosure.
Your personal information will be stored physically or electronically (including via cloud storage) by us, or the persons to whom we disclose it to, in New Zealand and overseas. We may store your personal information using a third-party service provider (including providers outside New Zealand) and so your personal information may be held outside New Zealand.
We cannot promise that your personal information will be completely free from access by an unauthorised person (e.g., a hacker). However, we use reasonable safeguards to minimise the risk of this occurring. If a privacy breach occurs which has caused or may cause serious harm to you, we will notify you of this as soon as practicable either directly or, if that is not reasonably practicable, by public notice (unless an exception applies).
We will retain your personal information (including after you have deleted or cancelled your account) only where we are required by law to do so. We will delete your personal information when it is no longer required for the purpose it was collected for.
Consent to use and disclosure of your Personal Information:
We may use personal information which we have collected from you to send you emails and other internet-based communications containing relevant financial and investment news. By providing your email address, you consent to receiving the latest articles and reports from Kalkine Media. If you no longer wish to receive these services, you may request to withdraw your consent by writing to us at [email protected] or by unsubscribing, using the link provided on such e-mails.
We will not share or sell your email address to third parties for marketing purposes.
Your right to access and correction of your Personal Information
The Privacy Act 2020 gives you rights to request access to, and correction of, your personal information held by us. If you wish to exercise either of these rights, please contact us at the user support service number: +64 98862886.