How does Stratiform work as an implementation partner for world No. 1 CRM? - Kalkine Media

Highlights

• Numerous CRM solutions are available in the market that can align two separate divisions in a business and help improve the business
• The right CRM implementation not only enhances systems in a business but also enables overall business growth
• Stratiform can help businesses improve through gap analysis and the implementation of their CRM to bridge these gaps

At some point in time, business owners feel the need for a customer relationship management (CRM) solution that can help improve their business. For this purpose, numerous CRM solutions are available in the market that can align two separate divisions in a business.

However, it is not only enough to find a CRM solution for a business but also equally important to find a suitable CRM implementation partner. This is because transitioning from the traditional methods of CRM to a modern-day specialised CRM solution, like Salesforce, can be a tedious job as it may require technical knowledge.

Finding a competent CRM implementation partner

Business owners can look for a Salesforce implementation partner who takes time to understand and gets to know their business. Based on this, the implementation partner can suggest suitable solutions for the challenges that the client’s business is facing or may face in the future.

The genuine feedback from the implementation partner about various programs and integrations is important as they can affect the long-term viability of the business.

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Stratiform Business Solutions, an Australia-based Salesforce implementation partner, follows a straightforward implementation process and customises the Salesforce implementation experience for its clients.

Stratiform aims to develop a long-term partnership with its clients and help them grow their systems and businesses.

Implementation partner for world No. 1 CRM

Stratiform states that a lot of times, Salesforce is implemented without being adequately aligned with business needs.

Salesforce is among the top CRM platforms globally. As a unique platform, Salesforce brings customers and businesses together under a single umbrella and facilitates the functioning of a business.

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Many times, CRM implementation partners fail to execute the implementation correctly, which impacts the growth of the business. Stratiform believes such instances happen due to an impersonal relationship between the implementation partner and the business/client.

However, Stratiform works with businesses face-to-face, listens to their issues, understands their goals, and engages with them to deliver value to their business. Stratiform believes that this philosophy enables them to implement Salesforce successfully.

Engaging with clients for better implementation

Stratiform works with businesses to identify not only the need for processes but also suggests rectifications that enable the business to align various functions and grow further.

According to Stratiform, these processes enable a structured and focused view of the pipeline upon implementation. In addition, making forecasts, key account management, and marketing activities are other areas that are brought under the focus within the CRM.

All in all, Stratiform helps its clients improve their businesses through gap analysis and the implementation of their CRM in a way that bridges these gaps for the business.