AUS
NZ
UK
CA
USA
FRA
GER
ESP
ITA
NLD
PRT
SWE
GRC
IND
POL
BRA
ZAF
RUS
CHN
UAE
Through this partnership, Voxtron will leverage Bright Pattern’s advanced AI-driven omnichannel platform to enhance its flagship cloud contact center offering, Voxvantage. The integration of Bright Pattern’s technology will empower Voxtron’s customers with advanced capabilities, including AI automation, workforce management, and real-time analytics.
“Collaborating with Bright Pattern enables us to provide our clients with a cutting-edge AI-powered contact center solution that combines innovation and reliability,” said Padickapparambil Thomas, CEO of Voxtron Middle East LLC. “By integrating Bright Pattern’s advanced technology with our deep regional expertise, we are empowering businesses to deliver highly personalized and efficient customer experiences.”
“We are excited to join forces with Voxtron, whose regional expertise and commitment to innovation align perfectly with our vision for the future of customer experience,” said Michael McCloskey, CEO of Bright Pattern.
Added Luc Cavelier, MEA Region Executive of Bright Pattern, “Together, we are bringing AI-powered contact center capabilities to organizations in Dubai, the greater United Arab Emirates, and beyond. We support the deployment modality that best fits these businesses – on-premises, private-cloud or cloud that resides within sovereign borders.”
This partnership represents a shared commitment to setting new standards in customer engagement and supporting the region’s digital transformation journey.
About Bright Pattern:
Founded by pioneers in the contact center industry, Bright Pattern delivers a natively built, all-in-one AI-powered omnichannel contact center platform including automatic call distribution (ACD) capabilities, an advanced AI suite and workforce management (WFM.)
Recognized as the fastest time-to-implement and lowest-cost-to-deploy, Bright Pattern delivers unmatched time-to-value.
Serving over 500 customers across 30 countries, Bright Pattern's cloud-native platform offers customers their deployment choice — whether in the cloud, on-premises, or in private cloud environments.
For more information on how Bright Pattern is reimagining customer experience, visit www.brightpattern.com.
About Voxtron Middle East LLC:
Voxtron is a pioneering provider of communication solutions in Dubai, UAE, specializing in contact center, unified communications, and collaboration tools. With a focus on innovation, Voxtron delivers tailored solutions to empower businesses across various industries to succeed in the digital age. For more information, visit www.voxtronme.com.
Chris Wong
Bright Pattern
email us here
Visit us on social media:
LinkedIn
Facebook
YouTube
X
Legal Disclaimer:
EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
