Cordiant Launches its Hi-Fidelity Chatbot That Resolves a Whopping 98% of Guest Requests For Resorts and Hotels

August 22, 2023 02:00 AM AEST | By EIN Presswire

Google News:

Cordiant Launches its Hi-Fidelity Chatbot That Resolves a Whopping 98% of Guest Requests For Resorts and Hotels — Image source: EIN Presswire

Recent News

Fed Daly eyes fall for possible policy shift

Fifth Third Announces Three-Year, $20M Investment in North Nashville

Inogen Alliance Associate Awards: Environment Analyst Sustainability D...

New Zealand Construction Report 2025: Output to Contract by 1% Due to...

BENGALURU, KARNATAKA, INDIA, August 21, 2023/EINPresswire.com/ -- Cordiant, a global provider of Generative AI consulting and development services, proudly announces the launch of its hi-fidelity Omotenashi Ask Me Anything Chatbot for resorts and hotels worldwide. This solution is being offered with a 98% Service Level Agreement (SLA) for request resolution, and effectively eliminates the need for live agents.

The Omotenashi Ask Me Anything Chatbot, developed by Cordiant's team of expert engineers and AI specialists, has been meticulously designed to deliver seamless, personalized interactions with hotel guests throughout the guest life cycle, from the time they are researching a hotel for their next stay thru pre-stay, in-stay and post-checkout. The Omotenashi Ask Me Anything Chatbot is built on the latest advancements in Generative AI and enables prompt and accurate responses to inquiries, requests, and complaints, ensuring an exquisite level of service that satisfies even the most discerning guests.

"Diving into the heart of Japanese hospitality, Omotenashi, we proudly introduce the Omotenashi Ask Me Anything Chatbot," says Dilip Radhakrishnan, Founder and Head of Strategy at Cordiant. "Our goal is to pioneer a new era for resorts and hotels through a chatbot that resolves 98% of the guest queries, and also effectively eliminating the need for live agents."

"Efficiency is paramount," Radhakrishnan emphasizes. "Our chatbot is designed to promptly address guest requests, ensuring a seamless and hassle-free experience. Guests can rest assured that their needs will be handled promptly and professionally."

Cordiant's commitment to excellence is exemplified by its dedication to continuous innovation. "We believe in perpetual improvement," notes Radhakrishnan. "Feedback from guests and hotel staff guides us as we refine and expand the chatbot's capabilities. This customer-centric approach ensures our technology evolves in sync with industry needs."

Dennis Paul, Founder and Chief Customer Advocate at Cordiant expressed excitement about the launch of the Omotenashi Ask Me Anything Chatbot, stating, "This chatbot is a game-changer for hospitality. We are thrilled to be at the forefront of innovation, providing resorts and hotels with very effective tools to elevate their guest experiences. Our team is readily available to provide further information, arrange interviews, or schedule product demonstrations."

Cordiant's Omotenashi Ask Me Anything Chatbot marks a pivotal moment in the evolution of hotel guest service. With its 98% SLA for request resolution and unwavering dedication to excellence, Cordiant is empowering resorts and hotels to deliver a new standard of hospitality in the digital age. By seamlessly blending technology and human touch, Cordiant is shaping the future of guest experiences, ensuring every stay is memorable, efficient, and truly exceptional.

About Cordiant:
Bengaluru-headquartered Cordiant is a global provider of Generative AI consulting and development services. It has a bouquet of customer-facing and employee-facing SaaS applications built on Generative AI. The Cordiant platform is ideal for building and deploying Generative AI applications in quick time atop LLMs like OpenAI’s GPT. For more information, please visit www.cordiant.com.

Dennis Paul M
Cordiant Tech Gurus
+1 217-769-0541
[email protected]
Visit us on social media:
Twitter
LinkedIn

Disclaimer

The content, including but not limited to any articles, news, quotes, information, data, text, reports, ratings, opinions, images, photos, graphics, graphs, charts, animations and video (Content) is a service of Kalkine Media Pty Ltd (Kalkine Media, we or us), ACN 629 651 672 and is available for personal and non-commercial use only. The principal purpose of the Content is to educate and inform. The Content does not contain or imply any recommendation or opinion intended to influence your financial decisions and must not be relied upon by you as such. Some of the Content on this website may be sponsored/non-sponsored, as applicable, but is NOT a solicitation or recommendation to buy, sell or hold the stocks of the company(s) or engage in any investment activity under discussion. Kalkine Media is neither licensed nor qualified to provide investment advice through this platform. Users should make their own enquiries about any investments and Kalkine Media strongly suggests the users to seek advice from a financial adviser, stockbroker or other professional (including taxation and legal advice), as necessary. Kalkine Media hereby disclaims any and all the liabilities to any user for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising from any use of the Content on this website, which is provided without warranties. The views expressed in the Content by the guests, if any, are their own and do not necessarily represent the views or opinions of Kalkine Media. Some of the images/music that may be used on this website are copyright to their respective owner(s). Kalkine Media does not claim ownership of any of the pictures displayed/music used on this website unless stated otherwise. The images/music that may be used on this website are taken from various sources on the internet, including paid subscriptions or are believed to be in public domain. We have used reasonable efforts to accredit the source wherever it was indicated as or found to be necessary.