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Under the direction of Kyle Patel, its President and CEO, the company has created the ‘Bitlux Assistant’, an AI-centric ecosystem that streamlines operations and enhances management productivity while optimizing different departments within the company.
“Training and onboarding are critical in aviation – not just for pilots and mechanics – but for everybody involved in operations, sales, and personnel”, says Patel. “The Bitlux Assistant makes sure there is no mistake about how things are done. It’s a wholly customized solution that reflects our company’s unique needs.”
The AI-powered assistant transcribes audio from sales calls, training sessions, and operating procedures before refining it into structured, flawless documentation. This aligns with the importance of the precision that private aviation demands, where standard operating procedures (SOPs) and deployment processes need to be immaculate.
“Our Assistant doesn’t just create documentation, per se,” says Patel. “It provides structure throughout the whole organization: what should be done and, very importantly, how it must be done and at what time.”
Empowering teams with ownership and efficiency
In a matter of months, AI has yielded some very substantial benefits for the company. Patel noted management levels were 20% more efficient owing to a decrease in manual reviews, thus giving more scope for adaptability driven by AI.
Bitlux focuses full attention on internal training. That takes complete ownership of getting the team ready in preparation for scheduling, dispatching, and fuel release. It gives ownership and pride to the workforce – a sense of belonging that is paramount for Patel.
“Since our inception, we have been efficient and have seen high retention rates based on how we have structured our identity and a clear path towards a career progression; and AI should only continue improving that trend,” Patel notes.
According to Patel, this success comes from how receptive Bitlux is to employee feedback – a quality, he feels is lacking in leadership within the industry.
Scalability and future growth
At Bitlux, innovation doesn’t stop at training and onboarding. The company, according to Patel, is gearing up for serious scalability in 2025 with its sights on bringing down onboarding times from 60 days to as low as 40 days.
Flight management software is getting an upgrade, too, with the integration of AI into both internal and customer-facing applications. Among other features, it will perform data analytics, take notes, and provide an exhaustive directory of airplanes, operators, and airport information.
“Our Director of Technology has championed this new software design,” highlights Patel. “It’s an all-encompassing system that will integrate SOPs, training knowledge, and so much more. It will set us up for the next phase of growth and expansion.”
Raising the bar in private aviation
Bitlux’s use of AI shows its dedication to innovation and excellence. From recurrent training to personal support for each team member, from ground staff to operations, the company is setting a new benchmark in private aviation.
Patel is passionate about providing a space where every team member - be they pilots, mechanics, or traffic control professionals - has the opportunity to grow. We believe everyone in aviation operations deserves the same level of preparation, and our AI-driven systems make that possible: more efficient, better retention, and scalability.”
For any questions or comments, please contact our press team at [email protected].
About Kyle Patel
Kyle Patel is President and CEO of Bitlux, a global private aviation company that, thanks to its unique internal structure, focuses heavily on logistics in the air and on the ground.
He founded Bitlux in 2018 to offer unparalleled service and raise the bar for the industry’s ethical standards and business practices. Ever since, the company has been one of the few in the brokerage position to have regular structures and industry-specific training on logistic handling and networking.
Based in Boca Raton, Florida, he leads a team of 20 professionals around the globe.
Press Team
Bitlux
[email protected]
+1 561-421-8620
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