Essential Energy Selects Oracle to Modernise NSW's Largest Electricity Network

Leading energy distributor achieves core-to-edge modernisation with Oracle's finance, HR, and workforce solutions to improve efficiency, support renewables, and enhance customer services

SYDNEY, March 18, 2025 /PRNewswire/ -- Oracle CloudWorld Tour Sydney -- Oracle today announced that Essential Energy, a leading electricity distributor in Australia, has modernised its operations and optimised asset management with Oracle's cloud applications. This transformation enables Essential Energy to deliver safe and reliable power for the communities it serves while positioning it to play a pivotal role in Australia's clean energy transition.

Essential Energy operates and maintains one of Australia's largest electricity distribution networks, covering 95 percent of New South Wales and parts of southern Queensland, and serving over 890,000 customers across regional, rural, and remote communities. It plays a key role in the State's transition to renewable energy, as noted in the NSW Electricity Infrastructure Roadmap. Managing energy across such a vast and diverse area presents unique challenges, including the need to modernise ageing infrastructure to meet growing power demands and prepare for emerging technologies.

Building on its long-standing relationship with Oracle, Essential Energy selected Oracle Fusion Cloud Applications Suite and Oracle Utilities Work and Asset Cloud Service (WACS) to improve business insights, enhance operational efficiency, and optimise workforce management to better meet evolving customer expectations.

"To strengthen our core business, we needed the right technology to modernise and replace a number of legacy software solutions used to manage our asset and works management value chain," said Brad Thomas, head of Asset Engineering, Risk and Compliance, Essential Energy. "Oracle's solutions are helping us manage over 10 million assets, systemise maintenance requirements, and provide an end-to-end view of our asset management system. With these tools we have improved our asset management practices and aligned our enterprise systems. They have also laid the foundation to help us lead Australia's clean energy transition."

Utilising integration between the Oracle applications, Essential Energy is able to create a centralised, and common data model for asset and financial management. By harnessing data insights from Oracle Fusion Applications and Oracle Utilities WACS, the company is able to optimise maintenance and maximise asset value to deliver greater benefits to customers across Australia.

Essential Energy can also take advantage of the cloud based applications to increase productivity, reduce costs, expand workforce insights and enhance employee experience through Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Human Capital Management (HCM). With quarterly update cycles, Oracle Fusion Applications will give the Essential Energy team access to continuous innovation as new features are added every 90 days, without downtime or business disruption.

Using Oracle Utilities WACS, Essential Energy can access insights, modelling, and planning capabilities that maximise its ability to manage network assets and better support communities, businesses, and residential customers. Over time, this enables the organisation to have clearer visibility into its asset and works management processes to support a more resilient and reliable electricity network across its entire footprint.

"Essential Energy's cloud-first approach is redefining what's possible in the energy sector, setting a new benchmark for modernisation and sustainability," said Stephen Bovis, regional managing director, Australia and New Zealand, Oracle. "With Oracle Fusion Applications and Oracle Utilities Work and Asset Cloud Service, Essential Energy is not just optimising operations—it's transforming its entire approach to managing one of Australia's largest and most critical electricity networks. We are proud to work with Essential Energy in accelerating New South Wales' clean energy transition while strengthening the State's energy infrastructure and delivering lasting value to communities across the region."

Deloitte and Accenture, both long-term members of the Oracle PartnerNetwork (OPN), were engaged to support the implementation of Oracle Cloud ERP and Oracle Cloud HCM, and Oracle Utilities WACS, respectively.

About Essential Energy 
Essential Energy builds, operates and maintains one of Australia's largest electricity distribution networks, servicing over 900,000 customers across regional, rural and remote communities.   

The network footprint covers 95 per cent of New South Wales and parts of southern Queensland, traversing 737,000 square kilometres of diverse landscape from the desert to the coast, across alpine to sub-tropical.

Delivering safe and reliable electricity for our communities is at the core of what we do, while actively supporting the energy transition through enabling the connection of renewables on the network.

Essential Energy's footprint includes 1.4 million power poles.

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