Unlock full potential of salesforce with top-performing features of Stratiform - Kalkine Media

Highlights

• Stratiform Business Solutions is one of the top-notch salesforce consultants of Australia.
• Based in Melbourne, Stratiform helps its clients with full-cycle consulting services to utilise the absolute potential of their salesforce.
• The company offers consultation as well as deployment for salesforce platform modules.
• With LiveMessage implementations, businesses can have real-time interaction with customers on multiple channels, including Facebook Messenger and SMS.

Stratiform Business Solutions is one of the top-notch salesforce implementation partners in Australia. Guided by its vision to render the best customer service to its clients and help them achieve their business goals, Stratiform has been successful in building a huge client base since 2009.

Stratiform is a consulting partner for the world’s number one Customer Relationship Management (CRM) platform, which offers consultation as well as deployment for salesforce platform modules.

To serve its clients with the power of the world’s best solution accelerators, it hosts a team of certified and experienced consultants, administrators, developers, and architects well-versed with the array of salesforce products.

As a trusted salesforce implementation partner in Australia, Stratiform has been working to amplify the efficiency of sales, service, and marketing activities. While it offers numerous salesforce services, today in this article, we will elaborate on four such salesforce features.

Salesforce Implementations

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Stratiform has developed several custom applications for the salesforce products and platforms, such as Pardot, CPQ, and Marketing Cloud. This helps in managing ongoing processes at an early stage during implementation and boost engagement.

Business Consulting

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Stratiform Business Solutions is known for its CRM consulting services that help businesses upscale their customer service, sales, and marketing teams. The company delivers Consulting and Technical Competencies through Salesforce Consultancy Services, Cloud Solutions, Marketing Automation, and other related features.

Stratiform makes use of advance CRM and ERP software solutions to provide independent consultations. It helps its clients across the country strengthen their business capabilities.

Custom Configuration

In the fast-evolving digital era of the present day, it is very important to maintain constant connection with your customers and stay aware about their changing needs. It requires a real-time communication channel between a business and their customers. Stratiform offers LiveMessage implementations to allow real-time interaction with customers on multiple channels, including Facebook Messenger and SMS.

As per Stratiform LiveMessage deployment has two major elements:

1. making your employees aware about the communication style as per each social channel, and
2. aiding management in knowing how to decipher these customer chats for product development, coaching, and a range of other improvements.

System Health Check

The salesforce health check service offered by Stratiform is designed to pull up the Salesforce platform to the best of its ability. This feature ensures that your salesforce org is in line with your business objective and strategies and aligns well with your users and your processes.

Stratiform conducts this health check on-site in order to analyse Data Quality, Data Completion, Adoption Rate and Usage Statistics. Accordingly, a strategy is developed basis your goals to bring in system improvements and an optimisation plan is offered to the management team.