Traditionally, managers were often confused with being the ones who managed their subordinates and got work done from them on time. However, the role of manager or a management team goes far beyond just getting the job done and pressurising the subordinates to complete the task efficiently. An incompetent management team can cost an entity a pretty penny.
Businesses are formed to achieve specific objectives and goals, and for the same, they have a set mission, vision, and guidelines to follow and hit the ground running. Establishing a successful business does not come easy; it requires jumping through a lot of hoops and several qualities of the management team that keeps the organisation in the business, and people motivated to work.
Several intangible forces play a pivotal role in establishing a business. Amongst many lines in the sand that a management team strives to go beyond, one of the primary responsibilities is to lead their team ahead, assisting in creating employees who are productive as well as engaged.
Further, the positive energy successfully permeated by the managers into their respective team invariably and simply results in enhanced business performance and improved engagement with clients. A competent management team plays a vital role in making a business navigate smoothly through the times of nips and tucks and pull out of many unwanted circumstances.
Let us look at five traits of a good management team that help an organisation to endure through the time when the businesses are in the eye of the storm.
- Have a Clear and Encouraging Vision for the Future
Entrepreneurial anticipation is one of the skills that a management team must possess to improvise business and produce relevant results. Moreover, having a clear and encouraging picture of the future you desire helps in providing the right direction for the company by setting short-term as well long-term goals that ultimately pave the way for the final objective of the business.
In addition to this, having a vision helps unify the various stakeholders of the business by forming common interest and inspiring them through motivation and offering a focal point for goal setting and business planning.
- Be a Great Communicator and Act Decisively
A must-have trait for a good management team is to have strong communication skills to differentiate between appreciating your employees as well as informing what they need to do. Communication is also necessary to develop clear strategic and tactical business plans and motivate employees to turn these plans into reality.
Effective communication also helps in making tough decisions and understand the realities of balancing client expectations with commercial reality and conveying the same to the subordinates. In the current dynamic and complex business environment, a good management team is one which makes strategic decisions swiftly, even though any definitive information is not accessible.
Thinking of the future, along with identifying potential opportunities for the business and aligning them with long-term goals and objectives, can help make prudent decisions in advance and avoid any uncertain condition in future.
- Be a Team Player with A ‘Go-Getter Attitude’ even in Adversity
A good management team is focused on building team spirit among its employees and instigating them to develop a go-getter attitude even in unfavourable situations. To instil this attitude, a manager must lead from the front and demonstrate that attitude himself/herself. The current times are highly ambiguous for businesses, and the managers must make sure they keep the spirits on the employees high. The team ensures the alignment of common interest of the employees and motivates them to give their 100% efforts for achieving organisational goals.
As part of the team, every member should ensure their employees shall be an advocate for and treated fairly, and work in the best interest of the business. Further, the actions of a good management team reflect integrity to build trust within the group as well as to create model behaviour for others in the organisation.
- Be authentic and Balance Hard Truths with Optimism
To demonstrate effective leadership, managers require the expression of an authentic self and trying to lead on the experiences of some leaders who have a proven track record of leading organisations through their unique methods.
This may, however, not result in 100% success rate for the decisions the team makes, and things might turn out to be quite different from what was anticipated. In such times, a leader’s needs to show resilience. Since a good management team is said to accept the hard truths, the management should maintain the ability to teach others the way to go forward while enduring setbacks.
Rather than worrying over the negative impact of a failure, a good management team takes responsibility for their decisions. More importantly, they maintain optimism with a focus on chalking out a new course of action.
- Be Willing and Capable of Adapting to Different Circumstances
With globalisation and increased interdependence of businesses, the business environment has turned highly uncertain. Change is the new constant in the business environment and responding to these changes with plans made well in advance, reflects the vigilant nature of the management team to avoid any possible circumstances.
For example, businesses that were responsive to the existing COVID-19 scenario and adapting to the restrictions placed have managed to navigate through the tough situation. The situation created by COVID-19 has dictated over social as well as economic aspects across the globe. The management team that has shown adaptability and are willing to adapt have been able to tackle the situation better.
One of the ASX-listed retail giants, Woolworths Group Ltd (ASX:WOW) has shown high resilience during the current times of pandemic. Its responsiveness in employing required measures at stores to keep employees as well as customers and other changes to the operations of the business has been remarkable.
Some of the initiatives implemented by WOW that reflect on the various qualities of the management team through existing tough times are as follows:
- Doubled its online capacity to tackle soaring demand.
- Collaborated with PFD to distribute to B2B customers.
- Assisted small businesses through reduced payment terms.
- Implemented new social distancing measures to enhance public safety and expanded community hours.
- Initiated new methods to improve the home delivery of groceries.
- Focussed on the elderly population and people with disabilities by introducing dedicated shopping hours.