Vietnam Airlines expands partnership with Adyen

The airline now taps on Adyen's extensive global acquiring network to process transactions worldwide

SINGAPORE, April 29, 2025 /PRNewswire/ -- Adyen, the financial technology platform of choice for leading companies, today announced an expanded partnership with Vietnam Airlines, Vietnam's flag carrier. The airline partnered with Adyen in 2017 for its gateway solution and in 2024, expanded the partnership to leverage Adyen's global acquiring capabilities, enabling seamless payment experiences in markets like Japan, Australia, the U.S., and Europe, among others.

The single integration with Adyen allows faster, more reliable transactions in credit cards and selected local payment methods like Alipay and WeChat Pay. Adyen's acquiring capabilities connect businesses directly to Visa and Mastercard card schemes, helping the airline benefit from local market conditions and generate higher authorization rates and lower transaction fees. Since the expansion of partnership, Vietnam Airlines has seen up to a 5% uplift in authorization rates.

"Our strengthened partnership with Adyen represents a significant step forward in Vietnam Airlines' digital transformation. With Adyen's global reach and advanced payment solutions, we can offer travelers around the world a smooth, secure, and flexible payment experience—supporting major card networks and emerging payment methods alike. This collaboration enables us to elevate the passenger journey while boosting operational efficiency and fostering innovation," said Bui Tran Cuong, Deputy Director of Finance and Accounting, Vietnam Airlines.

"We're honored to further our longstanding collaboration with Vietnam Airlines as their trusted payments partner and our work together is testament to how the right payment solutions can empower businesses to serve a global customer base at scale," said Warren Hayashi, President, Asia-Pacific, Adyen.

About Adyen

Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, LVMH, SHEIN, Uber, L'Oréal, Cathay Pacific, Grab, Klook, and Singapore Airlines. This partnership with Vietnam Airlines as described in this merchant update underlines Adyen's continuous growth with current and new merchants over the years.

About Vietnam Airlines

Vietnam Airlines, a member of Skyteam Alliance, is the flag carrier of Vietnam, connecting the world's most thriving destinations with nearly 100 routes to 22 domestic and 30 international destinations in 18 countries. 

Vietnam Airlines boasts one of the youngest and most modern fleets in Asia, highlighted by their Boeing 787-9 and -10 Dreamliners, Airbus A350-900 XWBs and Airbus A320, A321neos, offering impeccable level of comfort and service throughout every journey.

The carrier is recognized as one of the region's leading airlines thanks to its modern fleet and its commitment towards innovation, digitalization and development — earning it international acclaim as validated by numerous prestigious awards including Top 25 World's Safest Airlines for 2025, Top 20 World's Best Airlines for 2025, World's Best Value Premium Economy, Top 20 World's Best Airline by Airline Ratings (2023), Global 5 Star Airline 2023, Major 5 Star Airline 2024 by APEX; Skytrax's 4 Star Airline for four consecutive years.