Hitachi Construction Machinery Revamps ERP Across 17 Overseas Group Companies, Enabling Global Business Visibility

Unified and integrated platform using Microsoft Dynamics 365 for centralized data management across the group

SINGAPORE, May 14, 2025 /PRNewswire/ -- Hitachi Solutions, Ltd. (Head Office: Shinagawa-ku, Tokyo; President: Hidetoshi Morita) and Hitachi Solutions Asia Pacific Pte. Ltd. (Head Office: Singapore; President: Koji Matsumura) have modernized the ERP systems of overseas group companies of Hitachi Construction Machinery Co., Ltd. (Head Office: Taito-ku, Tokyo; President and COO: Masafumi Senzaki) using Microsoft Dynamics 365.

By integrating the new ERP with headquarters systems in Japan, Hitachi Construction Machinery has achieved global business visibility. Implementation has been completed across 17 overseas group companies including Asia and will be rolled out next in regions like North America.

Hitachi Solutions and Hitachi Solutions Asia Pacific will continue to support global manufacturing companies in their sustainability transformation (SX) journeys.

Project Overview

The new ERP system for Hitachi Construction Machinery was developed using a common template at the Japan headquarters and efficiently deployed to overseas group companies. By unifying the IT platform, financial data from overseas companies can now be accessed in real time from Japan, enabling global business visibility.

Benefits of Implementation

• Refreshed ERP systems across 17 overseas sites (including Asia) using Microsoft Dynamics 365, integrating systems to prevent an increase in operational resources.
• Integration between the new ERP and Japan HQ systems enables financial data from all 17 overseas locations to be accessible from Japan, allowing centralized data management across the group.
• Both the Japan HQ and overseas offices have started utilizing data through dashboards for inventory, orders, and sales using Power BI.
• With support from the Hitachi Solutions Group, including ongoing maintenance and feature enhancements, stable system operations and phased service expansion have been achieved.

Background

Hitachi Construction Machinery is a global company with operations in Asia, Oceania, Africa, the Middle East, Europe, and North America, with overseas sales accounting for more than 80% of its revenue. However, legacy ERP systems used by overseas companies struggled to keep pace with business changes. Key criteria for the new ERP system included comprehensive functionality, long-term stability, and suitability for global deployment. Microsoft Dynamics 365 was chosen for its proven track record and ability to meet these requirements.

The Hitachi Solutions Group was selected as the implementation partner due to its deep expertise in Microsoft Dynamics 365 and its ability to provide flexible support tailored to local business practices through collaboration with overseas group companies.

Customer Comment

Takayuki Onaka, General Manager, IT Solutions Division, DX Promotion Headquarters / Sales Management Systems Department Manager, Hitachi Construction Machinery Co., Ltd.:

"Introducing a high-quality, standardized system has been a major success, laying the foundation for streamlining business processes across the group. The Hitachi Solutions Group also considered our post-implementation support structure, including staffing optimization. Going forward, we look forward to collaborating further on projects like global e-commerce and advanced supply chain reform using Dynamics 365 Intelligent Order Management."

About Hitachi Solutions Group's Microsoft Dynamics Business

The Hitachi Solutions Group provides globally consistent solutions with four core strengths: global delivery capabilities, extensive implementation experience, deep industry knowledge, and a strong partnership with Microsoft. Leveraging these strengths, we provide end-to-end global solutions in collaboration with our group companies worldwide.

Moving forward, we will continue to address core system challenges faced by enterprises by offering services such as Microsoft Dynamics 365 solutions—helping customers accelerate decision-making and improve operational efficiency. https://www.hitachi-solutions.co.jp/dynamics/

Customer case study page:

Hitachi Solutions, Ltd. - https://www.hitachi-solutions.co.jp/dynamics/case23/
Hitachi Solutions Asia Pacific Pte. Ltd. - https://global.hitachi-solutions.com/customer-stories/hitachi-construction-machinery/

About Hitachi Solutions

Hitachi Solutions promotes digital transformation through collaborative creation with customers and cutting-edge digital technologies. Our global network—spanning Europe, North America, Southeast Asia, and India—enables us to address challenges faced by society and businesses worldwide.

We strive to contribute to the creation of a safe, secure, and sustainable society where people can live comfortably and businesses can thrive.

Japan Website:https://www.hitachi-solutions.co.jp/
Global Website: https://global.hitachi-solutions.com/

For Inquiries About Our Solutions:

Hitachi Solutions, Ltd. - https://www.hitachi-solutions.co.jp/inquiry/
Hitachi Solutions Asia Pacific Pte. Ltd. - https://global.hitachi-solutions.com/contact-us/