How Is TELUS International (TSX:TIXT) Performing Across the S&P/TSX Composite Index?

June 13, 2025 02:00 PM AEST | By Team Kalkine Media

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How Is TELUS International (TSX:TIXT) Performing Across the S&P/TSX Composite Index? — Image source: Shutterstock

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Highlights

TELUS International delivers digital customer experience services across multiple global industries

The company serves clients in technology, gaming, media, eCommerce, healthcare, and finance

It remains listed on the S&P/TSX Composite Index, reflecting ongoing operational visibility

TELUS International (TSX:TIXT) is a service-based technology company providing digital customer experience and business process solutions. The company supports global brands by designing and deploying next-generation services for multiple industries. These include sectors such as communications, gaming, financial services, and travel-related services.

The firm integrates digital transformation services into client-facing operations, including support channels and content moderation. With broad industry reach, TELUS International maintains representation on the S&P/TSX Composite Index, where it contributes to the broader technology and service portfolio.

Service Integration Across Key Industry Verticals

The company supports its clients through a combination of AI-powered solutions, multilingual support, and specialized operational models. Within the tech and games space, TELUS International manages player engagement and community services. In media, it delivers moderation and compliance systems for digital content.

Its financial services clients access secure platforms for customer onboarding and fraud prevention, while healthcare partners utilize the firm’s digital response systems. Each vertical is supported by customized delivery frameworks, contributing to the company’s sustained listing on the S&P/TSX Composite Index.

Digital Infrastructure and Global Delivery Model

TELUS International operates delivery centers and digital hubs in North America, Central Europe, Latin America, and Southeast Asia. These sites manage critical customer service, software engineering, and automation activities across time zones and languages. The infrastructure is scalable and built around cloud-native environments.

The company employs a combination of in-house development teams and partner ecosystems to maintain operational flow. This model ensures continued performance in client-based project execution and contributes to TELUS International’s continued presence within the S&P/TSX Composite Index.

Technology Capabilities and Process Enhancement

Services include next-gen applications such as intelligent automation, robotic process execution, and predictive user support models. TELUS International also implements scalable platforms for user interface design, systems architecture, and agile product delivery. These components are applied in line with the company’s digital experience structure.

In addition to software services, the company delivers workforce transformation programs, multilingual content monitoring, and global support center operations. Through these structured service capabilities, TELUS International remains integrated in the technology segment of the S&P/TSX Composite Index.

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