Chatbots are software developed with machine learning (ML) algorithms for stimulating and engaging in a conversation with a user to provide real-time assistance to patients. Chatbots have applications across multiple industries including retail, banking, news media, social media, and customer service. Chatbot algorithms are designed on the basis of enormous healthcare data, including symptoms of disease, diagnostics, as well as available treatments. Different bots offer a humanized experience to make users feel that they are communicating to a real person.
*Chatbots are integrated into the medical facility to extract data for suitable physicians, available slots, and working days for clinics and pharmacy.
*Chatbots enhance patient access; hence there would be easy access to the doctor. Help save time as less time spent commuting to the doctor’s office.
*Chatbots not only interact with patients but also help with internal record-keeping and offer quick data.
*Chatbot help save money spent on unnecessary treatments and tests.