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Highlights
- Knosys extends SaaS contract with Healthdirect until 2027.
- KnowledgeIQ continues as a core tool in healthcare and beyond.
- Shares of Knosys show growth over the past year.
Knosys (ASX:KNO), a leading provider of knowledge management solutions, has announced a two-year extension to its existing software-as-a-service (SaaS) agreement with Healthdirect. This collaboration ensures that Knosys’s flagship platform, KnowledgeIQ, will remain integral to Healthdirect’s operations until early 2027. As a key player among ASX healthcare stocks, Healthdirect—a government-backed organization—manages essential healthcare services, including helplines, a national health services directory, and multiple online health platforms.
Key Applications of KnowledgeIQ
KnowledgeIQ, the platform developed by Knosys, is a robust knowledge management tool widely adopted in call center operations, enabling seamless information access and enhanced customer engagement. Its client portfolio spans diverse industries, including healthcare, insurance, manufacturing, and financial services. Within Healthdirect, the platform supports efficient service delivery and information governance, vital for its multi-channel healthcare services.
Expanding Client Base Across Regions
The collaboration with Healthdirect is part of Knosys’s broader efforts to expand its footprint in Australia’s public and private sectors. In September, Knosys secured a five-year contract with the Western Australian prosecutors’ office, following an earlier agreement with Victoria’s prosecutorial services. These partnerships underscore the company’s ability to meet complex organizational needs across multiple sectors.
Performance and Market Trends
Shares of Knosys have recorded an 11% gain over the past year, reflecting a steady trajectory of growth. However, the stock remains significantly below the peaks observed during the pandemic, when valuations of remote tech companies surged amid increased demand for digital solutions. Trading activity on Thursday showed limited transactions, indicating relatively subdued market movement for the day.
Outlook for Knosys
The continued partnership with Healthdirect reinforces Knosys’s position as a reliable provider of innovative software solutions. With a growing client base and long-term contracts, the company is well-positioned to support critical operations across industries. As demand for robust knowledge management tools persists, Knosys remains committed to delivering value through its technology.
