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Human-in-the-Loop approach prioritizes accuracy and reliability in CCH iKnowConnect enhancing tax and legal research for professionals
SYDNEY--(BUSINESS WIRE)--Wolters Kluwer Tax & Accounting (TAA) Asia Pacific (APAC), a leader in professional information, software solutions, and services, announces important GenAI-enabled enhancements to CCH iKnowConnect, its prominent tax and legal research platform.
Wolters Kluwer now offers an enhanced search experience with the Questions and Answers feature in CCH iKnowConnect. Combining the power of the generative AI and deep domain expertise, the solution can harness an extensive AI-generated Questions and Answers repository. Users will be presented with a relevant, editorially curated question and answer result, with answers that have been reviewed by Wolters Kluwer experts, with the goal of ensuring the quality and reliability of the provided answers. For added transparency and depth, each answer includes direct links to the source material within CCH iKnowConnect, empowering users to verify information and explore topics further.
“Our priority is to deliver the most accurate and reliable information to our customers possible," said Megan Mulia, Managing Director, TAA APAC. "By employing GenAI as a tool to support our editorial team, we can enhance efficiency while maintaining the highest standards of quality control through expert review.”
This approach addresses the pressing challenge many tax and legal professionals face: the need to sift through various documents and platforms to locate specific information - a task that can consume up a substantial amount of their research time.
Wolters Kluwer's commitment to the concept of firm intelligence underlies these enhancements, empowering professionals to maximize their expertise and optimize their potential. The ongoing investments into technological infrastructure continue to deliver new AI-enabled capabilities to tax and accounting professionals.
“Wolters Kluwer remains committed to listening to its customers and delivering innovative solutions that bolster their efficiency and workflow. The overarching objective is to help clients grow their businesses by increasing firm intelligence, enabling them to make informed decisions on complex issues,” continued Mulia.
To learn more about CCH iKnowConnect please visit:
https://www.wolterskluwer.com/en-au/solutions/cch-iknowconnect
Responsible AI
Wolters Kluwer adheres to development standards and processes that promote responsibility and accountability for AI systems and their outcomes. The company addresses risk management and issue remediation during design, development and after deployment. In 2023, the company released its AI Principles, which support the development of secure, explainable AI that is rooted in its high-quality, expert-curated, domain content.
Wolters Kluwer TAA enables tax and accounting professionals and businesses of all sizes to drive productivity, navigate change, and deliver better outcomes.
For more information on the latest in AI, please visit Wolters Kluwer’s corporate AI Center or the TAA AI Hub page.
About Wolters Kluwer
Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services.
Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.
For more information, visit www.wolterskluwer.com, follow us on LinkedIn, Facebook, YouTube and Instagram.
Contacts
Shannon Wherry
Associate Director, External Communications Tax & Accounting
Wolters Kluwer
Office +1 972-209-2767
[email protected]
