Highlights
- Kiki exits NYC amid regulatory hurdles
- Revenue fell short of ambitious goals
- Plans underway for relaunch elsewhere
Blackbird-backed subletting startup Kiki has ceased its operations in New York City, marking a significant shift for the venture that once held ambitious plans in the US rental market. The company, which originally launched in New Zealand as EasyRent and later expanded to Sydney and NYC, is now retreating from its US operations due to mounting regulatory scrutiny surrounding short-term rentals.
Why Kiki Exited New York
The key reason for Kiki's NYC withdrawal lies in the tightening grip of Local Law 18, which restricts short-term rental arrangements for less than 30 days unless the host is present and registered. Operating in what the company described as a “grey area,” Kiki attempted to innovate around the rules through strategies like gated access and invite-only models. Despite these efforts, compliance challenges proved too costly to sustain operations.
The company’s leadership openly acknowledged the uphill battle, stating that while customer interest was on the rise, regulatory enforcement left no feasible path forward without engaging in a protracted and expensive legal dispute.
Financial Hurdles and Missed Expectations
Despite raising approximately $US6 million in seed funding—led by Blackbird Ventures (ASX:BBG)—Kiki reported revenue of only $US76,000 during its first 10 months in New York. This figure fell starkly below its forecast of $US2.5 million in monthly revenue. A rent guarantee initiative, introduced in late 2024, added further pressure by incurring monthly costs of around $US13,000.
These numbers highlight the challenges startups can face when expanding into tightly regulated markets, especially in sectors like property and accommodation where policy plays a central role.
A Shift in Strategy
In early 2024, Kiki briefly rebranded as a lifestyle club, moving away from subletting altogether. However, this repositioning was not well received and was short-lived. The company soon reverted to its original business model before finally deciding to exit the NYC market altogether.
While New York may no longer be part of its immediate roadmap, the startup is planning to relaunch in a new, undisclosed location. This pivot is a familiar pattern among tech startups, particularly those operating as marketplaces—businesses often need to iterate across business models and geographies to find a viable path to scale.
Investors and market watchers, especially those tracking early-stage companies in the ASX200 index, will be observing where Kiki heads next. Startups backed by venture firms linked to ASX200 stocks frequently make headlines for how they navigate regulatory landscapes and scale ambitions.