STA Travel Pty Ltd received an order from the Federal Court to pay $14 million on the account for making false or misleading claims when advertising its MultiFLEX Pass product.
- The Company acknowledged that it had made misleading representations in MultiFLEX Pass advertising between March 2014 to August 2019.
- STA Travel misled customers by suggesting that those who bought the airfare add-on could change their flights without paying fees or charges.
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