NBN Co Confesses to Misleading Canberra Consumers Over Need to Move to NBN

June 03, 2020 12:15 PM AEST | By Team Kalkine Media

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The National Broadband Network operator NBN Co has admitted that it misled over 20k Canberra premises into believing that their internet services would be disconnected if they did not switch to the broadband network.

In a court-enforceable undertaking to the ACCC, the NBN Co admitted that it has sent many letters to businesses as well as households between January and July 2019 falsely saying that they required to switch to the NBN or risk losing their internet and phone services.

The ACCC stated that it would seek for high penalties in court for NBN along with other telcos if this type of conduct is repeated.

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