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NIBAV Lifts Delivers Personalized Customer Experience with the Power of Salesforce

August 10, 2023 05:40 PM AEST | By Businesswire India
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 NIBAV Lifts Delivers Personalized Customer Experience with the Power of Salesforce
Image source: Businesswire India
Business Wire India
NIBAV Lifts, a leading manufacturer in the premier home lifts industry today announced a collaboration with Salesforce, the global CRM leader, to create a seamless and personalized journey for its growing customer base across India. Leveraging the power of Salesforce, NIBAV Lifts aims to integrate and unify the customer journey with emerging technologies to provide a more efficient and convenient experience for customers.

Salesforce equips NIBAV's workforce with effective tools to work efficiently, make informed decisions, and ultimately deliver exceptional customer experiences. NIBAV is using Salesforce Sales Cloud for managing sales processes, tracking leads and opportunities, and enhancing the productivity of its sales team. Additionally, by harnessing the power of Salesforce Marketing Cloud, NIBAV is revolutionizing its marketing efforts by engaging customers through targeted campaigns, automating personalized customer journeys, and delivering tailored communications. With the power of data-driven insights, NIBAV can better understand its customer preferences, thus forging stronger connections and fostering brand loyalty. With the comprehensive service capabilities of Salesforce, NIBAV can benefit from a centralized platform for managing partner relationships, tracking interactions, and sharing critical information.

"Our technology vision revolves around leveraging innovative technologies such as IoT and AI to enhance the functionality and performance of our home elevator solutions. We chose Salesforce as our CRM solution as it offered a wide range of products and solutions that could support various aspects of our business, including sales, marketing, customer service, and analytics,” said Mr. Vimal Babu, CEO and Founder, NIBAV Home Lifts. “As we continue our vision of becoming the leading home elevator selling company globally, we are excited to be working with Salesforce.”
 
Arun Parameswaran, Managing Director - Sales & Distribution, Salesforce India, said, “As the home lift industry innovates to cater to an emerging segment of customers in India, we are honoured to be a part of NIBAV's journey enabling efficient and exceptional service for customers in their pursuit of excellence. Salesforce is committed to supporting NIBAV Lifts in exceeding customer expectations and driving efficient growth for the business enabling innovation and value for key stakeholders.” 

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Section 1.10.32 of "de Finibus Bonorum et Malorum", written by Cicero in 45 BC

"Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium do Kalkine que laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui do Kalkine Media quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui do Kalkine eum fugiat quo voluptas nulla pariatur?"

1914 translation by H. Rackham

"But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?"

1914 translation by H. Rackham

"But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?"

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