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Asianet Partners with Aprecomm to Enhance Customer Experience Through Network Intelligence

August 11, 2023 03:23 PM AEST | By Businesswire India
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 Asianet Partners with Aprecomm to Enhance Customer Experience Through Network Intelligence
Image source: Businesswire India
Business Wire India
Asianet Satellite Communications Limited (ASCL), one of India’s leading Multi Service Operator (MSO) and Internet Service Provider (ISP) announced a technological partnership with Aprecomm that empowers it with cutting-edge consumer insight-generating tools.

This technology is expected to significantly reduce complaint resolution times and enhance moments of consumer delight through its remote monitoring stack.

Speaking on the development, Mr. Murthy Chaganti – MD and CEO, ASCL, said, “Customer Centricity is at the heart of our ways of working. We believe that the more we understand the needs and pain points of our customers, the better would be our ability to delight them. This association with Aprecomm and its empowering technology will further enhance our quest of superior customer experience.”

Pramod Gummaraj, CEO, Aprecomm, said, “Excited to partner with Asianet to bring our innovative products to improve customer experience and network quality. Network Automation is absolutely crucial in facilitating the seamless transition of Internet Service Providers into the realm of Internet Experience Providers. We are delighted to be a part of this remarkable journey alongside ASCL in its customer-centric approach.”

Aprecomm’s End-to-End Network Experience products help Service providers to lower the maintenance cost and improved customer satisfaction.

“With the implementation of Aprecomm's cutting-edge vendor-agnostic technology, ASCL will now have the capability to efficiently manage and closely monitor CPEs via a seamlessly integrated interface. This transformative solution guarantees a superior internet experience for subscribers and an unparalleled customer visibility product to ASCL” said Guharajan Sivakumar, CTO, Aprecomm.

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Section 1.10.32 of "de Finibus Bonorum et Malorum", written by Cicero in 45 BC

"Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium do Kalkine que laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui do Kalkine Media quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui do Kalkine eum fugiat quo voluptas nulla pariatur?"

1914 translation by H. Rackham

"But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?"

1914 translation by H. Rackham

"But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?"

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