The act of offering assistance to both prospective and existing clients is known as customer service.
*Customer satisfaction is delivered with good customer service, too- it is indispensable for the growth and sustainability of any business.
*The act of offering assistance to prospective and existing clients is known as customer service.
*Customer service is important to enhance revenues by retaining existing customers and creating a good reputation.
*Companies can ensure good customer service by ensuring active listening from the side of customer service executives. Concerns of the customers must be dealt with empathy and most politely and helpfully.
*In the current times, physical face to face customer service is not sufficient. Businesses must deliver customer support through multiple means and round the clock.