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Highlights
- ANZ’s retail business head Maile Carnegie to retire in July
- Bruce Rush named acting group executive during transition
- Carnegie exits after impactful leadership across digital and retail
Australia and New Zealand Banking Group (ASX:ANZ), one of the leading ASX200 stocks, has announced a significant leadership change as Maile Carnegie, the head of its retail business, prepares to retire from her executive role on 1 July 2025. Her departure marks the end of a notable nine-year journey with the bank, where she played a crucial role in steering ANZ’s digital and retail strategies.
Carnegie originally joined ANZ in 2016, taking on the position of group executive for digital banking. Her leadership in this role was instrumental in transforming the bank’s customer experience and marketing operations. In 2022, she transitioned to lead ANZ’s retail business, continuing to shape the bank’s consumer-facing operations with a strong emphasis on innovation and client-centric service.
Before her tenure at ANZ, Carnegie had an accomplished corporate career, having served as managing director at Google for Australia and New Zealand and holding executive roles at Procter & Gamble. Her cross-sector expertise brought a unique perspective to ANZ’s leadership team, combining deep digital acumen with brand and business strategy.
To ensure continuity during this transition, Bruce Rush, the current chief executive of Suncorp Bank, has been appointed as acting group executive for Australia Retail and Suncorp Bank. ANZ confirmed that Carnegie will support the leadership handover throughout the month of July, helping lay the groundwork for a smooth succession.
Nuno Matos, who recently took over as ANZ’s CEO, acknowledged Carnegie’s contributions, stating that she had shared her intentions to step into a non-executive career shortly after his arrival. He expressed gratitude for her support during his initial days at the helm and praised her lasting impact on the organisation.
This development arrives at a time when ANZ continues to position itself among top-performing ASX200 stocks. The change in leadership is seen as a moment of renewal for the bank’s retail strategy, especially as it navigates the evolving digital landscape and broader financial services environment in Australia.
As ANZ charts the next phase of its growth, all eyes will be on how the new leadership steers the bank’s retail vision amid a dynamic banking sector and shifting customer expectations.
