Qantas To Shut Its Airport Service Desk as Travellers Are Moving Online

November 09, 2020 11:52 AM AEDT
Team Kalkine

Qantas has declared to close its service and sales desks at airports and lounges as passengers are moving online to manage their bookings.

There would be less staff at the counters who would take care of lost and found section. The closure of the service desk would impact jobs.

The closing of the service desk would not become effective until next year.

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