Genesys IPO: Is the software firm going public & can you buy its stock?

2 min read | December 07, 2021 05:47 AM EST | By Raza Naqvi

Highlights

  • In fresh funding round, Genesys raised US$ 580 million, and the round was led by Salesforce Ventures.
  • Genesys is owned by two private equity firms- Hellman & Friedman and Permira.
  • Genesys is involved in selling software for call Centers and customer experience.

The California-based software company Genesys Cloud Services Inc. raised US$ 580 million in a funding round and achieved a valuation of US$ 21 billion on Monday, December 6.

Salesforce Ventures led the funding round and the other participants were Zoom Video Communications Inc. (NASDAQ:ZM), ServiceNow Ventures, D1 Capital Partners, and BlackRock Inc.

Ever since the funding announcement came from the company, potential investors are looking up Genesys' initial public offering (IPO) plans. Let's explore further about the company and find out if it will go public in future.

Can you buy the Genesys stock?

At the moment, you cannot buy the stock of this company as it remains private. Genesys is owned by two private equity firms- Hellman & Friedman and Permira, and both the companies were reportedly considering an IPO.

There is no official IPO announcement from the company and interested investors will have to wait for Genesys to go public.

Genesys IPO on the cards?

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Notably, a lot of companies have gone public in the US equity markets in 2021 and if the market remains stable amid the ongoing pandemic, Genesys could consider going public to expand its business operations and increase its presence across the world.

Also Read: VinFast IPO: Can you buy the Vietnamese electric car maker's stock?

Genesys is involved in selling software for call Centers and customer experience. As cloud computing has become very popular over the years, the company provides both hybrid and cloud-based software.

The software company provides over 70 billion customer experiences every year to organizations located in more than 100 countries.

Bottom line

According to Tony Bates, the chief executive officer at Genesys, the latest funding and addition of new strategic partners represent a larger opportunity for the company. This could mean that the company has further expansion plans.

Also Read: Mobileye IPO: How to buy the Intel-owned self-driving company's stock?

According to a Markets and Markets report, the global call center market is expected to reach US$ 75.5 billion by 2026 from US$ 24.1 billion in 2020.


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