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Highlights
- Sangoma Technologies and VTech Hospitality launched a joint solution combining UC platforms with hospitality phones, available across North America.
- The integrated system enables hotels to manage all communication services from a central dashboard, supporting efficiency across front desk and guest room operations.
- UC platform of the company delivers 99.999% uptime and site survivability, ensuring connectivity during outages and enhancing the guest experience.
Sangoma Technologies Corporation (TSX:STC; Nasdaq:SANG) and VTech Hospitality have entered into a partnership to deliver a communications solution designed for the hospitality sector. The collaboration combines Sangoma’s unified communications (UC) platform with VTech’s hospitality phones, enabling hotels and resorts to modernize guest experiences while simplifying technology management.
Partnership Overview
Under the agreement, Sangoma’s UC platform is now fully compatible with VTech’s hospitality communication devices, creating a bundled solution available to hotels and resorts across North America. The integration allows hospitality operators to manage all communication services centrally, spanning front desk operations to individual guest rooms.
The solution offers simplified deployment as VTech phones come preconfigured to work with Sangoma’s platform, minimizing setup requirements. The combined technology is designed to provide reliability, scalability, and enhanced functionality to hotel operators seeking to streamline communications.
Key Features
The joint solution provides several benefits that focuses on customer satisfaction and enhancing operational efficiency. Sangoma’s UC platform delivers 99.999% uptime, ensuring uninterrupted connectivity, while site survivability maintains communication even during network disruptions. Advanced features such as auto attendants, voicemail-to-email, and call routing help hotel staff respond quickly to guest needs.
In addition, central management through a single dashboard allows hotel operators to oversee devices, features, and service options from one system.
Company Backgrounds
Sangoma Technologies is an international provider of business communications platforms. With over 2.7 million UC seats and more than 100,000 customers worldwide, Sangoma serves businesses through cloud, hybrid, and on-premises models.
VTech, established in 1976, is recognized as a leading manufacturer of residential and hospitality communication devices. Its product range spans guest room phones, front desk solutions, thermostats, and employee mobility devices, with an emphasis on durability, security, and guest comfort. VTech is the largest residential phone manufacturer in the United States and a global supplier of electronic solutions for the hospitality sector.
Market Availability
The integrated solution from Sangoma and VTech is now available through both companies’ distribution and partner channels across North America.
