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Highlights
- OpenAI (private) experiences a major outage impacting multiple services, including ChatGPT and its API.
- Over two thousand reports indicate the scale of the disruption, affecting both free and premium users.
- OpenAI is addressing the issue but has not provided a timeline for resolution.
OpenAI, the organization behind ChatGPT, is grappling with a significant disruption affecting several of its key services. The outage, which has impacted users worldwide, has left individuals unable to access ChatGPT, the API, and the newly launched video generator, Sora. This widespread issue has sparked frustration among users, with many expressing their dissatisfaction across various platforms.
The Outage Breakdown
The issues began earlier today when users attempting to log into ChatGPT were met with an error message. The message indicated that the issue had been identified and that the company was working on a fix. However, this outage is not just a minor glitch but a major disruption, affecting not only ChatGPT but also the API and the Sora video generator, which has been available to users in recent weeks. These issues have disrupted services for both casual users and paying subscribers alike.
Reports of problems flooded in from across the globe, with DownDetector.com recording a significant number of complaints. The majority of these reports came from users unable to access their accounts or facing issues with functionality, leading to a rise in frustration, especially for those with premium accounts who were left without service.
OpenAI’s Response
OpenAI has acknowledged the disruption and responded publicly via its status page and social media channels. The company confirmed that users were experiencing problems accessing platform.openai.com, logging into ChatGPT, and making API calls. The company assured users that it was working on a resolution but did not provide an estimated timeline for when services would be restored to normal. This has left many users in a state of uncertainty, particularly those relying on the platform for work or research.
While OpenAI’s transparency about the issue is appreciated, the lack of a specific timeline for the fix has raised concerns. Users have been taking to social media platforms like X (formerly Twitter), expressing their frustration. One user posted an error message showing a service unavailability code, while others voiced their disappointment, pointing out the frequent disruptions in the service.
Timing of the Outage
The outage comes at an unfortunate time for OpenAI, which has seen remarkable growth recently. The company reached a milestone with a significant number of active users, and its technology was valued at over $150 billion in a recent funding round. Additionally, OpenAI had just introduced ChatGPT integration with Apple’s latest software updates for iPhones, iPads, and Macs, allowing users to interact with the AI via Siri. However, due to the current outage, users were unable to access this new feature.
As OpenAI works to resolve the ongoing issue, users continue to express their frustration over the disruption, which has left many without access to the widely used services. While the company remains focused on addressing the technical difficulties, the lack of a timeline for resolution has created uncertainty among its growing user base.
