Telstra (ASX: TLS) focuses on improving customer experience, digital capabilities

4 min read | March 28, 2024 02:09 AM GMT | By Team Kalkine Media

Highlights

  • Telstra is an ASX-listed telecommunications and technology company, engaged in delivering retail mobile services and retail bundle and data services
  • In 1HFY24, income of TLS increased by 1.2% YoY and NPAT grew by 11.5% YoY
  • The T25 strategy of TLS is advancing well

Telstra Limited (ASX:TLS) is a leading telecommunications company based in Australia. The company offers a wide range of services to consumers, businesses, and government entities. Telstra operates an extensive telecommunications network, including fixed-line, mobile, and internet services. The company offers its services and products across 20 countries.

In the first half of the financial year 2024 (1HFY24), the company recorded a 1.2% YoY increase in total income to AUD 11.7 billion, a 3.8% YoY surge in EBITDA to AUD 4.0 billion and 11.5% YoY jump in NPAT to AUD 1 billion. Revenue growth during the reported period was driven by growth across fixed consumer, mobile and other divisions.

Mobile business EBITDA during the period grew by almost AUD 300 million, underpinned by growth in the customer base andARPU along with cost discipline.

Recent business update

Through an ASX filing dated 26 March 2024, the company notified that State Street Corporation and its subsidiaries ceased to be substantial holders in TLS on 22 March 2024.

Outlook

In FY24, the company expects to deliver total income of AUD 22.8 – 24.8 billion and underlying EBITDA of AUD 8.2 – 8.3 billion. During the same period, capex is expected to fall in the range of AUD 2.8 – 3.2 billion and free cash flow after lease payment is anticipated to fall in the range of AUD 2.8 – 3.2 billion.

The focus is on enhancing digital capabilities, customer experience and business growth while ensuring capital discipline.

The T25 strategy of TLS which intends to maintain network leadership and deliver premium customer experience is advancing well.

Share performance of TLS

TLS shares closed 0.53% higher at AUD 3.78 apiece on 27 March 2024 with a market cap of AUD 43.44 billion. Including today’s gain, the share price of TLS has decreased by 9.79% in the last one year and recorded a drop of 4.06% in the last three months.

The 52-week high of TLS is AUD 4.46, recorded on 21 July 2023, while the 52-week low is AUD 3.73, recorded on 26 March 2024.

Note 1: Past performance is neither an Indicator nor a guarantee of future performance.

Note 2: The reference date for all price data, and currency, is 27 March 2024. The reference data in this report has been partly sourced from EODHD/Others.

 

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