Founded in 2013 by Will Shu and his childhood friend Greg Orlowski, Deliveroo plc is a UK-based online food delivery business. Its shares started trading on the main market of the London Stock Exchange from 31 March 2021 and it changed its name from Deliveroo Holding plc to Deliveroo Plc. It aims to build the definitive online food company that can be recognised and remembered whenever people think about food. The company continuously seeks for opportunities to create the best online food and fast and flawless delivery experience by innovating and becoming experts in the technology and logistics that can makes its marketplace work seamlessly. It employs more than 2,000 people.
The company is a hyperlocal three-sided marketplace that connects local grocers, restaurants, and riders with its customers to complete the whole purchase and delivery within 30 minutes. It works closely with these groups to understand and continuously works to improve the experience of all the three sides of marketplace. The company currently operates in 12 markets, including the UK, the Netherlands, France, Belgium, Ireland, Spain, Italy, Australia, Singapore, Hong Kong, Kuwait and the United Arab Emirates. It currently works with more than 115,000 restaurants and grocery partners and over 100,000 rider partners.
The company aims to provide its customers with best available, selection, experience, value, connect its brand with customers emotionally and fulfill their needs on a neighbourhood-by-neighbourhood level. The company partners with global quick service restaurants, national casual dining chains, independent full-service restaurants and takeaways. Currently, it is working with the leading grocery retailers such as Whole Foods Market, 7-Eleven, Spencer, Aldi, Carrefour, Waitrose, Marks and Spencer, Co-op, Casino, Conad and Picard. It provides its restaurant and grocer partners with tools to enhance profitability and innovation, provide strong demand and excellent consumer experience. The company provides its rider partners with free personal accident and third-party liability insurance.
DELIVEROO PLC 1 Cousin Lane EC4R 3TE United Kingdom