Enghouse Systems Limited

Technology

Enghouse Systems Limited is a Canadian enterprise that deals in business application software and services. The company provides modern technology-based business communication solutions, such as cloud-based networking, 5G, Internet of Things, Artificial Intelligence (AI), Machine Learning etc.

The company caters to different vertical markets under two segments: Asset Management Group and Interactive Management Group.

Its subsidiaries include Enghouse Interactive and Enghouse Vidyo (under Interactive Management Group) and Enghouse Networks and Enghouse Transportation & Public Safety (under Asset Management Group).

The company provides software and related services to contact centres, including work-from-home agents, cloud-based services like scalable technology, financial services and telehealth sectors. The interactive management group, through its subsidiary Vidyo, provides visual communication services across the world.

Enghouse Networks also delivers solutions to utility companies, defense organizations and communications and media centres for digital transformation driven by IoT, AI, Cloud, Machine Learning etc. Enghouse Transportation and Public Safety provide software solutions for logistic, supply chain, Transit and public safety companies.

Enghouse Systems was founded in 1984 and is publicly traded on the Toronto Stock Exchange under the ticker ‘ENGH’.

Enghouse’s acquisition profile involves software companies in sectors such as contact centres, transportation, supply chain, fare collection, telecom service providers, Geographic Information Systems and even targeted software companies. The company reportedly prefers either 100 per cent ownership or a majority equity stake.

As per its acquisition strategy, Enghouse Systems is said to prefer players that have products or service that complement its own existing product line and business.

The company has an agreement with the Norwegian government to provide Emergency Fire services technology.

Enghouse assures privacy policy to its customers to curb any potential misuse of personal information. As a part of measures taken during the COVID-19 pandemic, the company claims to provide free cloud-based communication service to its customers for ease in the remote working environment.

The company’s customer relations services are reportedly anchored around the choice of cloud vendors and reliability.

Investors and users can access financial reports, stock related information, analyst coverage etc., from its official website.