Founded in 1847, Inchcape PLC was initially named Mackinnon Mackenzie & Inchcape is a multi-brand automotive distributor and retailer with operations in 34 countries in five continents as a strategic partner to the world’s major premium, luxury car brands and volume passenger vehicles.
company (MMC) after its founders Mackinnon and Robert Mackenzie. The company provides effective, cost-effective, and customer-centered route for vehicles and parts. The seven core premium car brands partners are: BMW, Toyota, Jaguar Land Rover, Suzuki, Mercedes- Benz, Volkswagen, and Subaru. Inchcape core objective is to create excellent customer experience consistently and constantly improving its performance and service. It follows balanced approach to generate revenue and tries to maximise opportunities at every step of the value chain.
The company’s business model provides full-spectrum distribution capabilities for its OEM partners, operating through the value chain with the motive to deliver long-term value and superior return to shareholders and stakeholders. Its business model creates value from diversified revenue streams, value chain, strong and deep relationship with partners, global portfolio of operations and operating strategies. The Inchcape value chain includes distribution and retail competencies with an inclination towards higher margin distribution contracts. Inchcape has a strong team of 15,000 employees globally and more than 1,000 distribution and retail network locations. The value chain operates through 9 steps that are product planning, brand positioning, import and logistics, national marketing, parts distribution, network management, new & used vehicle sales, after-sales & services, and financial & insurance.
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