Fuller, Smith & Turner plc is a UK-based family- controlled premium pubs and hotels business, which aims to deliver best in its pubs and hotels. The group is publically listed and stocks are traded on the London Stock Exchange as LON: FSTA. The long-term strategies of the group is to deliver a distinctive customer experience by providing right range of authentic products, digitally communicating, monitoring and staying ahead of customer food trends creating better experience and environment across the whole Fuller’s estate, to grow organically and through strategically acquiring businesses that enhance its premium business, to build a leaner cost base by investing and improving processes and recruiting, developing and investing in the best people. The group employs around 4,957 people working in its managed pubs and hotels.
The group operates through its three core businesses that include, Fuller’s Managed pubs, Hotels and Tenanted Inns, Bel & The Dragon and Cotswold Inns & Hotels. The group operates approx 379 Fuller’s managed Pubs, Hotels and Tenanted Inns located primarily across England; the pubs provide excellent food and drinks with a different and unbeatable atmospheres and categories where everyone feels they belong, the group has 1,028 bedrooms and actively growing its bedroom stocks over the years and the tenanted Inns segment consist of pubs that are operated by third parties under tenancy or lease agreements. The Bel & The Dragon operates around 6 pubs located in England and the Costswold inns & Hotels operates through 7 locations across UK with more than 201 bedrooms and it offers exceptional levels of food, accommodation and hospitality, The Costswold was acquired by the group in October 2019.
To increase footfalls and frequency of visit the company launched Good Food Talks App in September 2020, it is app- based talking menu services that allow anyone with a visual impairment to independently browse and order from menu and it also launched Shakespeare in the garden with 64 shows across 39 pubs that are suitable all ages and would make a great family outing.
Pier House, 86-93 Strand On The Green W4 3NN United Kingdom