IENERGIZER LIMITED

Description

Founded in 2000, iEnergizer Limited is an independent, integrated software and service business that globally offers Business Process Outsourcing (BPO) solutions and help leading companies in BFSI, Healthcare, publishing, legal and gaming industries. The company develops and operates customized customer contact, high-volume and back office transaction processing centers serving the entire customer lifecycle, from outbound first contact to post-sale support. It operates through 11 delivery centers on six continents. The company is listed on the Alternative Investment Market (AIM) of the London Stock Exchange as LON: IBPO.

The company’s offer its services through two segments that are Business Process Outstanding Services and Content Delivery Services. The Business Process Outstanding Services include Customer Lifecycle Management, Human Resource Outstanding, Market Research and Analytics, Sales and Fulfillment, Account Receivable Management, Back office support, Inventor and shareowner services, quality assurance and testing and Technical support. The Content Delivery Services offers complete, end-to-end services for information providers and content production businesses. Its services include Publishing & Conversion services, IT Services, Customer Lifecycle management, K-20 Education, Corporate learning & performance and Data Management Services. it uses various platforms including Back-office support, voice-inbound and outbound, mail room, online chat, and other business support services. The company focuses on the services and solutions that allow customers to find new ways to measurably improve performance, to monetize their content assets and increase revenues across their entire operation.

The company helps its corporate clients to increase profits through value-rich customer contact, cost-effective and processing services. The company has added new customers on its Saas platform “SciPris” which enable the faster and upfront collections for its clients and focus on marketing of Off-The-Shelf (OTS) courseware through tradeshows, direct platform, and online retail partners. 

The company has built end-to-end Lifecycle Management (LCM) solutions it can act as a preferred vendor and single partner to meet all the needs while enhancing cost-efficiencies, so that corporate streamline and consolidate their operations.