Even as the majority of businesses faced coronavirus onslaught in 2020, people in business are planning about 2021 with caution. However, the experts see 2021 as an opportunity for businesses to strategize it in a different way from past occurrences. A periodic business review and a customer-centric model are the need of the hour for the businesses.
The year saw many companies shutting their shops, while others somehow managed to survive amid the chaos. While the businesses are slowly getting optimistic as the global economy rebounds, a robust self-belief is missing. However, the experts see 2021 as an opportunity for businesses to strategize it in a different way from past occurrences. A crash has traditionally been seen as a precursor to growth.