What is the key to Stratiform Business Solution’s unique CRM implementation? - Kalkine Media

Highlights

• Stratiform Business Solutions is one of the oldest Salesforce implementation partners in Australia.
• Stratiform works through understanding the global view of the client’s expectations from Salesforce and their CRM.
• Stratiform offers continuous support to its clients and builds their platform in line with the client’s business.

In today’s world, adapting to changing business needs and offering tailored solutions has become an important part of any business’ growth strategy. These changes are taking place at an unprecedented pace and the ability to adapt to them has become a key factor for the success of businesses, especially for those that face customers.

Stratiform Business Solutions, one of the oldest Salesforce implementation partners in Australia, states that Salesforce has continued to innovate and supply solutions to businesses. Consequently, Salesforce has evolved to become much bigger than just a customer relationship management (CRM) platform.

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Image description: Stratiform Salesforce implementation 

Salesforce offers various key features, such as sales, marketing, and Configure, Price, Quote (CPQ), and also enables data collection under a single platform.

Let us learn how Stratiform delivers for its clients through Salesforce-related services.

Focus on engagement and customisation

Stratiform focuses on using best practice to build a customised and streamlined CRM platform for its clients, helping them avoid unnecessary costs on initial development and updating code. It helps clients build systems that enable a view of their pipeline and the ability to forecast data in real-time.

Through its Salesforce-certified administrators, developers, and architects with extensive knowledge of Salesforce products, Stratiform offers continuous support to each of its clients, ensuring that it becomes a long-term partner for them rather than simply being the implementation partner getting them up and running. Moreover, the company looks to understand the objectives of its clients and visualise the existing roadblocks and work together with the clients to overcome these.

The company claims that its years of experience in Salesforce CRM and strong, sustained partnerships with its clients – e.g. Energy Power Systems Australia (CAT), Melbourne Legacy, Instacare and Iron Capital – set it apart from other implementation partners. According to the company, this approach helped it figure among APAC CIO Outlook’s top 10 salesforce consulting/service companies in 2018. 

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During COVID-19, a lot of businesses changed completely, including their format and processes. In response, Stratiform also had to change the functionality of the platform to align with the changes in the businesses.

Communication is key

Stratiform maintain constant communication with its clients through meetings on a weekly basis. This enables Stratiform to understand the long-term goals of its clients as well as keeping pace with a rapidly changing environment.

In this fast-paced, dynamic environment, Stratiform strives to provide its clients the latest solutions.

If you are interested in knowing more about the dynamic Salesforce implementation partner, you can visit the Stratiform website or Schedule a Call. You can also find out about the diverse set of services that Stratiform offers.